NA Toll-Free : 1-877-408-1864
For overseas inquiry, please call: 1-604-247-1864
Monday to Friday: 9am to 5pm PST
Capita Marketing Limited
170-190, 12868 Clarke Place, Richmond, BC, Canada V6V 2H1
Mitsuwahealth.com orders are shipped and delivered Monday through Friday, excluding holidays. Packages are generally dispatched within 7 – 10 business days after receipt of payment. Parcels are shipped via UPS for US orders with tracking. If you require delivery signature, an extra charge of US$5 per order will be applied. If you prefer express delivery, additional cost will be applied. Please contact us for special arrangements.
Free standard shipping within the United States for orders over $100, excluding Hawaii, Alaska, and the US Territories. For orders under $100, a flat rate of US$12.00 per order will be applied for shipping and handling.
You can pay for your goods in various ways as set out below.
PLEASE NOTE, Capita Marketing Limited IS THE COMPANY NAME THAT WILL BE LISTED ON YOUR CREDIT CARD STATEMENT.
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Master Card). The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. We reserve the right to check the validity of the credit card its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.
When paying by PayPal, Capita Marketing Limited reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Capita Marketing Limited reserves the right to deny any purchase.
In the event that a customer charges back a payment fee after such fee was due and payable, we will treat the chargeback as a breach of business contract. We reserve the right to terminate your transaction immediately without notice. In addition, we reserve the right to send the charged back fee(s) to the customer, in which case you agree to be responsible for all collection charges or attorneys’ fees incurred as a result of our collection activities on your account. The customer will also be responsible for the credit card transaction fee (2-3%) incurred by Capita Marketing Limited that was applied on the initial purchase. In the event of a transaction made by a customer with the intention of fraud, the customer agrees to be responsible for all collection charges or attorneys’ fees incurred as a result of our collection activities on your account.
#1: All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
If a product is temporarily out of stock at the time of your order, you will be notified via email and the order will not be processed. Mitsuwa does not accept back orders. If you have any further questions on out of stock items, please contact Mitsuwa Toll-Free: 1-877-408-1864 from Monday to Friday (9am to 5pm PST) or via email at firstname.lastname@example.org
Capita Marketing Limited
170-190, 12868 Clarke Place
Canada V6V 2H1
#2: Order Information:
- Customer name (should be same as the name stated in the credit card)
- Order date and delivery confirmation date (the date stamped)
- Email address and contact phone number
For international orders (excluding Canada and USA), extra handling charges and/or duty charges may apply. To place the international orders, please contact us by sending email via email@example.com or call: 1-604-247-1864 (Monday to Friday: 9am to 5pm PST).
USD (US Dollars) pricing applies to all US and international orders. (Note: we only accept CAD “Canadian dollar” for all orders in Canada.)
Mitsuwahealth.com reserves the right to cancel any online orders due to limitation on customs clearance for parcel deliver to some countries.
The mitsuwahealth.com online store payment processing centre is in Canada. For customers in the United States, although the transaction will be processed in USD, customers may still be subject to foreign transaction fees depending on your credit card issuer. Mitsuwahealth.com does not collect and is not responsible for any foreign transactions fees that may be charged by your credit card issuer.